Football's leaving home

If the UK papers are to be believed, Premier League football looks set for Singapore, Tokyo and Los Angeles. It would seem a safe bet to add Dubai to that list.

The Premier League, the world's most watched – and most commercially successful, sporting event, has long recognized the value of international sales. It estimates hosting games overseas, as it plans to do from the 2010-2011 season, would bring in nearly $500m in extra TV rights. There would be more to make on separate sponsorship deals. Host cities would be asked to bid for the right to stage one game, to be held in January (mid-season). Dubai, with a new all-purpose stadium at Sports City, great weather, and increasing ties to Premier League football (Emirates sponsor Arsenal, Dubai International Capital have been linked with Liverpool) must be a shoo-in for a top game.

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Thumb-power

SMS remains a technology with lots of potential applications waiting to be discovered and implemented — for everything from payment systems to information on demand. Given the mobile network operators' strong desire to maximize profits, and the need for, say, Etisalat or Du to differentiate themselves, a good idea from a start-up has an excellent chance of getting heard.

The trend-spotting site Springwise has a good example from the Philippines, where text messaging has caught on in a huge way.

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Quick thinking creates slow-tech solution

Full marks to Jazeera Airways for its quick and positive reaction to the ongoing internet connection slow down. With more than 60 per cent of the airline's bookings being made online, it has produced a slimmed down version of its site (just 16 kilobytes in size, loading in less than 4 seconds on very slow connections) to cope with the problem. And released a press release telling the media all about it.

I have no idea how well the site responds to the slow down, or much business Jazeera will make and/or save, but such responsiveness deserves credit. It will be interesting to see if it carries on with the low-tech site after the problem is cleared. Even on a good day, I'd bet customers prefer quick and simple to slow and complicated.

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Connecting with the right excuse

For commuters using the UK's rail network autumn mornings would be sprinkled with late running trains. The standard, slightly baffling excuse would be that there were leaves on the line. Retailers, explaining a poor season's sales, often fob off investors with the excuse that the weather was 'wrong', either too rainy or too sunny.

For Middle East telecom providers there is standard go-to line when services are disrupted: 'damage to underwater cables'. A cable in the Mediterranean was damaged last week causing a slow down in internet connection speeds across the region. This was followed by damage to a cable off the coast of Dubai, and then another off Qatar. If one is bad luck, and two is careless, what does that make three?

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KFC flaps its wings

If you want to build the world's biggest sandwich you will have to top the 2,500kg monster created by Wild Woody's Chill and Grill. The longest line of pizza currently stands at 186.3m, in Treviso, Italy. Doha can now claim to be the home of the world's largest bucket of fried chicken – a 300kg mountain courtesy of Qatar Food Company, the franchisee owner of KFC.

Setting the record has certainly made the papers, at least locally, and no doubt QFC is proudly counting the press clippings. "We wanted Doha to be in the record books and what better way to offer customers abundant supply of the product they love, while setting a record on the way as well," says Sherif al-Ashry, a company official.

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Credibility gap

Citigroup has hammered Société Générale, saying its recently-discovered $7 billion fraud has threatened the bank's entire credibility. The financial industry might like to imagine the French bank's current difficulties can be kept local. They won't.

The singular actions of Jérôme Kerviel, the French trader currently being questioned by French police, threaten to damage the reputation of the entire finance industry – from banks, to advisors to credit rating agencies - at least in consumers' eyes. The SocGen debacle comes less than six months after Northern Rock, a British bank, failed, and within the same 12-month period that US banks realized they had botched their bet on the sub-prime market. To the man in the street, the banking industry looks like it is run by buffoons.

Credibility is all.

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Camp Fortune

Aldar Properties is to construct two residential cities for its workers. The two projects are expected to complete in 2010 and will eventually house 150,000 laborers.

"We are committed to provide respectable living conditions for workers ensuring security and safety," says Aldar Chairman Ahmed Ali Al Sayegh. "We believe that the company's progress is attributed partly to the labourers who work hard in our projects. For our part, we provide them with facilities and first-class services along with transportation to move them from the residential compounds to work sites."

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Early contender for Quote of the Year

"A lord with billions in Great Britain cleans his own car on a Sunday morning, whereas people of the Gulf look for someone to hand them a glass of water from just a couple of meters away."

So speaks Majid al-Alawi, Bahrain's labor minister, quoted in Asharq Al-Awsat. Fond of the colorful quote, he says the Gulf is in danger of being swamped by an "Asian tsunami" of expat workers because locals are too "lazy" and "spoilt" to do simple tasks themselves, and that the threat is "worse than the atomic bomb or an Israeli attack".

I've heard these sentiments expressed several times in expat hostelries, but hadn't expected it from a government minister.

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AdLand's warped reality

It is a dangerous science reading too much into the world imagined by the advertising industry. If aliens were to land on earth and catch a five minute ad-break they would conclude human teeth are white and straight, credit is easy to come by, and drinking soft drinks causes people to sing and dance.

We accept the ad industry sells us a fantasy, but that shouldn't mean it loses touch with the real world. Middle East advertising asks consumers to suspend their grip on reality. The industry appears to have drawn up some very strange rules.

• Maids must be invisible. No family will be seen to employ a maid.

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Death by a thousand cuts

The Fed cuts interest rates, the UAE Central Bank, pegged to the dollar, is forced to follow suit. The difference here is that the US is hurtling towards recession, the UAE is not. In fact, it is trying to get a grip on a boom.

Today's comment doesn't need to come from Kipp. We'll leave it to Shaikh Sultan bin Saud Al Qasimi, chairman of Barjeel Geojit Securities and managing director of the Sharjah-based Al Saud group. Cheaper money will only fuel consumption and, in particular, push up property prices, he tells Khaleej Times.

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Landmark branding

A consortium of Qatari funds is stumping up the $3.88 billion to fund the building of London's "Shard of Glass" skyscraper. The 310-meter tower, described as "Europe's most recognisable commercial property landmark", will add two million square feet of commercial space to the City.

It is another example of cash-rich Gulf funds stepping in to finance credit-crunched Western ventures. This one differs slightly in that it is a new build, high profile and slightly risky; nearly 400,000sqft of space has been pre-sold but filling the rest could prove sticky.

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Creating a Culture of Productivity

"There is no possibility of achieving competitiveness without raising the culture of productivity," said Professor Michael Porter, addressing the audience at 2nd Global Competitiveness Forum in Riyadh on Monday. If past experience of conferences in Saudi are anything to go by, half his audience would have been snoozing, the other half considering their lunch options.

Not that this should stop the Porter, professor at the Harvard Business School, an expert on economic competitiveness and paid north of $50,000 for making the trip, from delivering his presentation.

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Got talent

A global study of MBA students at top European, US and Asian schools has revealed that the Middle East needs to do more to attract top international talent. File this one under 'No Shit, Sherlock'.

To be fair, a closer look at the study (Hill & Knowlton's eighth annual Corporate Reputation Watch) does throw up some interesting insights, and explains what most of us already knew. MBA students much prefer publicly-listed companies to government or family-owned; one fifth are prepared to move abroad; and three-quarters would be happy to switch industry.

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First the World, tomorrow the Universe

Nakheel, developers of the three Palm islands and The World, plans to build The Universe. The project will comprise of a series of islands strung along the Dubai coast, stretching from Palm Jumeirah to Palm Deira. The construction will take 20 years to complete; choosing the name couldn't have than longer than 20 seconds.

As if to head off any criticism that its offshore developments were creating an environmental disaster zone, the news was preceded by the announcement Nakheel is to commit $55m to raise awareness of coastal development issues.

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Thrillingly sensible

Emaar Malls has inked a deal with Sega Corporation to develop and operate indoor theme parks. Emaar plans to spend $4bn opening 100 malls across the Middle East, North African and Indian subcontinent. Sega is a global leader in interactive entertainment facility operations.

I can't find anything to fault in this. Good business marrying up with another good business to create a better business. I'm sure large sums were involved, but that shouldn't detract from the business sense.

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In praise of...rain

Rain in the desert is a wonderful thing. Nourishment to parched ground, damping down dust, and, for Dubai, helping wash away the grime of a polluted city; it has also tested Dubai business.

• Road builders will be examining their drainage systems

• House builders will be praying the new roof is water-tight

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King of the Roads

If nothing else, at least now Dubaians realize the importance of Sheikh Zayed Road. Close the road, the city stops.

Business may grumble that Monday's public holiday – the fifth consecutive working week interrupted by a holiday – was called late, but it was unavoidable. For security reasons, the visit of George Bush to Dubai is not something that can be flagged in advance. If the authorities then choose to close down the city's main artery for 10 hours, along with closures on feeder roads, then there is little option but to tell people to take the day off and stay home.

It is a pity Bush never got to see the real city, warts and all. The presidential bubble must think the world is full of clear roads, and smells of fresh paint.

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Tax: enough chat, get on with it.

More mutterings about tax in the Gulf, this time from Bahrain. Khalifa Al Dhahrani, speaker of the Bahrain Parliament called for levying taxes on profits of foreign commercial institutions. As usual in these things he did not specify the tax rate or suggest a date for applying the new regime.

"Bahrain has limited sources of income and relies heavily on oil to fund its spending. Now it needs to diversify its sources, expand its financial assets and preserve the rights of the future generations," says Al Dhahrani, reported in Gulf News. "It is only fair that foreign investors should contribute to the expenses by paying taxes."

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Pirates of the Arabian

Almost every office I've worked in has used hooky software, the building here is happy to allow Chinese DVD hawkers to go door to door, and holidaymakers include trips to Karama on their itinerary (my Christmas guest bought four handbags, one watch and a purse). I have friends here who are first name terms with their supplier of fakes, one recently had an order of Paul Smith shirts knocked up for less than 70ds (full retail price: 700ds). And they weren't bad.

The UAE claims to stringent laws have kept piracy and counterfeiting under control. "While it is a serious matter in the entire Middle East it is not so serious here due to stringent measures and tough laws introduced since the mid-1990s," Mohammed bin Abdul Aziz Al Shihhi, Planning Sector Undersecretary, tells Emirates Business. "The UAE takes the issue very seriously as it is directly linked to foreign investment."

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Class, not exclusivity, for sale

One of the major, modern headaches of ambitious brand owners is how far to take the brand. Pressure on revenue says roll out the brand into new territories (or categories); protecting what you have says don't dilute the magic.

Starbucks is in the middle of such a headache, Fast Moving Consumer Goods giants such as Unilever and Proctor & Gamble face it every day. Right now, the Louvre, icon of France and Paris' star museum, must be having its own internal wrangle.

The museum inked the latest stage in its deal to open a Louvre Abu Dhabi. There are $525m-worth of good reasons why France-Museums made the 30-year deal; the question now is how far do they take this roll out? Can we expect Louvre Rio, Louvre Cape Town or Louvre Auckland?

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When bureaucrats meet business

As Kuwait's banking community tells its country's lawmakers to stop meddling in monetary policy, Saudi's Shoura Council is stepping up its interference in small business issues. An incredibly detailed new law, awaiting Council of Ministers' approval, plans to govern the summer opening times of sheesha outlets, decide when highway food stops must close, and the winter hours of amusement arcades.

The Shoura Council says the law is the result of two years of research and study. It reiterates that all shops should be closed during prayer times, regardless of the season.

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New media, old habits

Authorities yesterday finally allowed a family member to meet detained Saudi blogger Fouad Al-Farhan in prison, Arab News reports. Al-Farhan's father-in-law met him for one hour inside at Jeddah's Dahban Prison where the Saudi blogger has been held for the past 27 days.

The 32-year-old Jeddah-based, the first Saudi blogger to use his real name, has been interrogated for 15 minutes every day since his arrest. The authorities have not explained the reason for his detention, other than to say he violated "non-security regulations".

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Toilet paper

This morning's Financial Times leads with 'Dollar fear sparks rush to oil and gold', the Wall Street Journal also goes with oil ('Oil Hits $100, Jolting Markets'). Emirates Business 247, the UAE's month old business newspaper (advertising slogan: 'Hungry For Dominance?') goes with 'Sheikh Mohammed the leader of change'.

This, according to Emirates Business, is a news story. Presumably this time last week Sheikh Mohammed wasn't a leader of change, but, perhaps thanks to some change of policy over the new year break, he now is. Whatever, Emirates Business' gushing 400 words don't tell us much – other than that tomorrow is the second anniversary of Sheikh Mohammed's ascension as the vice president, Prime Minister and ruler of Dubai.

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More sex in the city

Women make up less than one per cent of executive boardroom membership of Dubai Financial Market-listed companies. Of the 371 boardroom members, just three are women. And none are based in the UAE.

There are many ways to read this Emirates Business survey, but 'less than one per cent' is 'less than one per cent' whichever way you slice it. In Norway, 36 per cent of boardroom members are women – and there is a government target of 40 per cent.

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Blessed be the firework makers

Some easy New Year's predictions: Dubai's fireworks suppliers will enjoy a bumper start to the year, those looking for a second-hand, barely-used Lexus will find a bargain, and February Fridays at Mall of the Emirates will be a living hell. Welcome to 2008. Welcome to Dubai Shopping Festival.

A DSF press release, helpfully reprinted by Gulf News, informs us weekend firework displays will last 20 minutes (2007's were a paltry three minutes), more than 90 Lexus and Nissan cars will be raffled (only to appear next day at 4x4 Motors), and visitors numbers will be up from 3.5million to nearly 4m.

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The personal touch

As Dubai involves itself in ever larger, and more diverse international deals, it is nice to be reminded that not every deal is based on hard cash and bottom lines. We're told Sri Lanka's decision to revoke the work permit of its national carrier's CEO – a guy out in place by Emirates – will have an "extremely negative" impact on talks with Emirates over the renewal the contract to run the airline.

Never underestimate the power of the personal relationship, particularly, according to the Financial Times, when as many as 70 percent of businesses, either private or listed, are family controlled. Forty per cent of the Fortune 500 companies still under family control.

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Do the math

In a meeting with Coca Cola senior management a couple of years ago, the company's regional md revealed how his life is governed by a continuous check of Coke's retail presence. Every day, in shops, on planes, in bars, at vending machines, was spent checking whether Coke was beating Pepsi?

In this morning's Emirates Business 24/7, Osman Sultan, CEO of Du, admits to a similar compulsive disorder: he says he feels a "quiet sense of achievement" every time he answers a call from an 055 prefix.

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Silent Salik

To the surprise of no one Dubai's Salik road toll system is to be expanded to all major roads and bridges in the city. Electronic gates will be installed on Emirates Road, Al Khail Road and Al Ittihad Road by 2009. Salik will also be introduced at Shindagha Tunnel, Business Bay Crossing and Maktoum bridge.

Since Salik was introduced in the summer, the RTA has inched towards some degree of public interaction. There has been a sharp increase in the number of RTA ads appearing in press and billboards. It is now advertising its complaints line: 800 9090, http://ecomplain.dubai.ae, or fax to 04 206 5532. It might have been nice to flag up some concept of dialogue before the next phase of expansion: a suggestion that public feedback might be taken into consideration.

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Tough business

The UAE is a regional business center, UAE companies make the international news, the country needs a daily business paper. This appears to be the logic behind Arab Media Group's relaunch of its Emirates Today title to Emirates Business 24/7. The new paper debuted on Sunday 9 December with the publisher confident it will become "an integral part of the life of top executives and decision-makers in the private and public sectors as well as a reference for investors".

Good luck to them. Given the difficulties in securing a license to print new newspapers (and ITP's inability to launch a daily business title), Business 24/7 could be a spoiler from AMG – 'if we can't crack the market with a general newspaper, we'll pioneer the business daily sector'.

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Cultural mash-up

Recent studies by the World Economic Forum and Moutamarat/Insead have highlighted regional business leaders' concerns about the supply of qualified personnel in the Middle East and particularly in Dubai. Industry trade magazines covering fields from marketing to manufacturing have also written articles about the difficulties companies face in hiring good staff.

While I wholeheartedly agree with the sentiments reflected in these findings, I would suggest that we in Dubai should start looking at things differently, especially in terms of how we calculate the caliber of our human capital. This is particularly true in industries such as communications, where creativity and innovation are at the heart of what we offer clients.

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